Comments on: Marketing vs. Manipulating http://www.inhenryswake.com/2010/01/manipulators-vs-salesmen/ Hannah Hill's blog on South Carolina politics & culture Thu, 02 Feb 2012 16:24:31 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Hannah http://www.inhenryswake.com/2010/01/manipulators-vs-salesmen/comment-page-1/#comment-263 Hannah Sat, 30 Jan 2010 13:57:54 +0000 http://www.inhenryswake.com/?p=147#comment-263 True. I love waterless cookware and think it's a definitely a product worth selling. However, I was referring more to the salesmen I've had contact with more than the product, and their attitude that they know what is best for me more than I do myself. From the sound of things, you guys are doing it right! And someday, I want a set. :-) True. I love waterless cookware and think it’s a definitely a product worth selling. However, I was referring more to the salesmen I’ve had contact with more than the product, and their attitude that they know what is best for me more than I do myself. From the sound of things, you guys are doing it right!

And someday, I want a set. :-)

]]> By: Mary B http://www.inhenryswake.com/2010/01/manipulators-vs-salesmen/comment-page-1/#comment-261 Mary B Sat, 30 Jan 2010 02:51:41 +0000 http://www.inhenryswake.com/?p=147#comment-261 I absolutely agree with Thomas. We give out information daily to customers who call us asking questions about the cookware we sell especially "waterless" cookware. Its those customers that are in need of help which mostly consists of how is this set different from that set and will the pans go into the oven etc. We ask several questions especially if they havent used waterless cookware before. There are a number of times that we never hear from them again. Sometimes it results in a sale but we do not care at that point. We feel that we performed our job in educating the person at the other end of the line and we are not thinking of them as a customer at that point. Its a really good feeling at the end of the day that "we really helped someone out" that perhaps had second thoughts based on the answers to their question. I absolutely agree with Thomas. We give out information daily to customers who call us asking questions about the cookware we sell especially “waterless” cookware. Its those customers that are in need of help which mostly consists of how is this set different from that set and will the pans go into the oven etc.

We ask several questions especially if they havent used waterless cookware before. There are a number of times that we never hear from them again. Sometimes it results in a sale but we do not care at that point. We feel that we performed our job in educating the person at the other end of the line and we are not thinking of them as a customer at that point. Its a really good feeling at the end of the day that “we really helped someone out” that perhaps had second thoughts based on the answers to their question.

]]> By: Hannah http://www.inhenryswake.com/2010/01/manipulators-vs-salesmen/comment-page-1/#comment-259 Hannah Fri, 29 Jan 2010 20:38:30 +0000 http://www.inhenryswake.com/?p=147#comment-259 Exactly. Marketers take the role of an assistent buyer instead of the buyer's mother. And manipulating is the only way to go if you're trying to sell something that won't improve their life. :-P Thanks for commenting! Exactly. Marketers take the role of an assistent buyer instead of the buyer’s mother. And manipulating is the only way to go if you’re trying to sell something that won’t improve their life. :-P

Thanks for commenting!

]]> By: Thomas http://www.inhenryswake.com/2010/01/manipulators-vs-salesmen/comment-page-1/#comment-256 Thomas Fri, 29 Jan 2010 20:17:01 +0000 http://www.inhenryswake.com/?p=147#comment-256 I have heard it said that sales is helping someone making a decision that is good for them. If you are trying to sell something to someone that won't improve their life you either have the wrong product or the wrong market. The golden rule applies here too. Sell unto others as you would have them sell unto you. I have heard it said that sales is helping someone making a decision that is good for them. If you are trying to sell something to someone that won’t improve their life you either have the wrong product or the wrong market.

The golden rule applies here too. Sell unto others as you would have them sell unto you.

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